Client Experience Coordinator | Crystal Lake, IL

Davey Tree • Crystal Lake, IL, US • 2m ago

Additional Locations: Not applicable

Primary Locations: IL, Crystal Lake, 8733A Ridgefield Road, 60012

Requisition ID: 203250

Position Overview

Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.

We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.

Job Duties

What You’ll Do:

Be the first point of contact and triage the needs of the clients and the office.
Field current and prospective client calls.
Proposal production and contract initiation.
Process employee time sheets.
Maintain various databases and spreadsheets.
Order and maintain office supplies.
Invoice, manage accounts receivable, and maintain files.

Qualifications

Skills We’re Seeking:

Minimum two-years of experience in office processes and office administration procedures
Outstanding telephone and communication skills
Proficient in Microsoft Outlook, Word, and Excel
Ability to meet deadlines, attention to detail and accuracy
Expert organizational skills and ability to multi-task
Preferred: prior working experience with CRM and SAP systems
Minimum typing speed of 45 WPM

Additional Information

What We Offer: *

Paid time off and paid holidays
Opportunities for advancement
All job specific equipment and safety gear provided
401(k) retirement savings plan with a company match
Employee-owned company & discounted stock purchase options
Group Health Plan
Employee referral bonus program
Locations throughout US in major cities and desirable areas
Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
Scholarship Program for Children of Employees
Charitable matching gift program

*All listed benefits available to eligible employees

Company Overview

Divisional Overview

The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.

If you need assistance at any time, please contact us at 1-877-411-7601 or at [email protected].

Employment Type: Permanent
Job Type: Full Time
Travel Expectations: Up to 25%

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